SoDA Connect Sales: Customer Experience (CX) – why should a salesperson make friends with it?

SoDA Connect Sales: Customer Experience (CX) – why should a salesperson make friends with it?

07.12.2022
10:00 – 11:00
Online

The theme will be presented by Maria Janiszewska, Country Manager at RITS.

We will talk about it:

  • What is Customer Experience and who should care about it?
  • What influences customer experience?
  • How can you study CX?
  • Who is a customer persona?
  • How to start a Customer Journey?

After the presentation, we invite you to a Q&A session and discussion in virtual rooms.

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